Stumped about something on our site? Fear not! We're here to help ensure that your order is placed as smooth as a cold beer on a hot summer day. You can contact us either by using our Online Chat (located at the bottom right corner of our page) or contacting the number below. Our customer service is available 7 days a week!
Toll Free:
+1 (800) 257-6130
You may email a BroCrates Sales Associate 24 hours a day, 7 days a week. Emails will be responded to within 24 hours.
New Corporate Orders | corporders@brocrates.com |
New Residential Orders | neworders@brocrates.com |
Address or Order Changes | orderchanges@brocrates.com |
Accounting/Billing Issues | billing@brocrates.com |
Delivery Status/Issues |
delivery@brocrates.com or check out our Order Status Checker App. |
Damaged/Missing Gifts or Products | damages@brocrates.com |
Product Quality Issues | productquality@brocrates.com |
Refunds or Credits | refunds@brocrates.com |
Other Customer Service Issues | othercs@brocrates.com |