This liquor gift basket includes a bottle of Swedish vodka which can be upgraded if you wish – Absolut Vodka. This bottle of liquor may be upgraded to any of the liquors from our extensive collection of alcohols from around the world, including several upgrade options at zero additional cost. Additional bottles of wine, champagne, liquor or beer may be added as well to make this great liquor gift even better. Your gift recipient will love this liquor!
The Crate delivered was not what I ordered! I ordered the Pina Colada crate and what was delivered was a big FAIL! The worst part was the unlabeled cake that spilled all over the inside of the crate?! Customer Service was a robot sounding recording! Very frustrating! Would not recommend!
I have emailed your company as well as the Better Business Bureau regarding this mess of a "gift". Issues:
1. Gift was not in a crate of any sort. It was a cellophane wrapped basket of some sort.
2. Nautical towel listed in description of gift was not included.
3. Additional fruit, nuts, and singing celebratory balloon for which I paid extra were not included.
4. Fruit was rotted beyond recognition. You could not tell what it was. It was rotten, mush.
I am embarrassed for myself and for your company. I should have read the reviews of your company on the BBB website prior to placing my order rather than just looking at the reviews available through your website. It is unfathomable anyone think what BroCrates shipped was acceptable in any shape, form, or fashion. The friend who received this "gift" emailed your company after she received it, complete with photos, so you could see what arrived. This is a mistake I will never make again.
By far the worst experience I’ve ever had. I ordered a Father’s Day gift, and after paying almost $100 for shipping alone, my gift was late and THE WRONG ORDER. Oh and the cherry on top is a piece of the wrong order is broken. I’ve reached out multiple times and have yet to get a response.
First I paid for 3 day shipping 7 days later a broke crate with broken glasses, rotten fruit and a bottle of absolute vodka arrived as my bosses birthday present?!!! How do you make pina colada with absolute? Also I ordered the upgraded RUM and that never happened. I called several times and sent emails to their Cs dept but that is non existent. Do yourself a favor and order from BroBaskets
I won't say I had very high hopes with this hamper as I am always wary of online shopping sites. But from the ease of navigation to placing the order and finally getting the delivery, everything about this site and its service was appreciable. The contents of the hamper were excellent. Refreshing pina colada and yummy, crunchy crackers. It would suggest giving it a go.