At Bro Crates, we strive to deliver your Gift with excellent service, and flexibility, every time. To that end, we offer Bro Crates “Special Care Gift Delivery Services”.
We are pleased to offer Free Gift Delivery Services in the United States and Same Day Shipping.
Your Gift Delivery will be delivered by experienced delivery service providers at No Charge — Locally and Across the USA! To qualify for Free Delivery in the USA a minimum purchase of one hundred dollars (USD)(before taxes) is required per delivery location.
We process all orders within one hour of receipt of payment during normal business hours unless otherwise requested.
Whether your gift needs to get to its destination the same day, next morning, the next evening or in a week or two, we use a suite of delivery services to meet your needs. See details below to learn more about each of our delivery services.
Below are Bro Crates delivery services available for deliveries traveling within the USA.
Bro Crates ships across the globe! That being said, time of delivery and costs can vary greatly depending on the destination. If shipping an order outside of the United States or Canada , please call our Customer Service Representatives at 929-356-9BRO (276). We’re more than happy to help create a tailored shipping package to ensure your gift arrives precisely where it needs to
WHAT IF NO-ONE IS AT HOME FOR THE DELIVERY?
For Local Deliveries - If no one is at home when our drivers attempt delivery, our drivers will call the gift recipient to see where they can safely leave the gift. If the driver cannot reach the gift recipient, they will leave a a message (if possible) and the driver will leave the package at a safe place without obtaining a signature. If the gift cannot be left safely and no one can accept the delivery, re-delivery will be necessary. A re-delivery charge may be required at an additional charge (typically $15-$40). We will try to avoid the re-delivery but will not leave a gift in an unsafe place. We will arrange the re-delivery at the earliest possible time - often later in the day or the next day. The re-delivery charge will be charged to your VISA or Mastercard. If you have paid for your order by PayPal, we will not do the re-delivery until we have received the re-delivery fees.
For Deliveries Outside of the Local Delivery Area - For shipments by common carrier, the courier will not attempt to contact the gift recipient if no one is at home when the gift arrives. Common carriers never call gift recipients. Instead they will leave the package at the front door if they feel it is safe to do so. If they do not feel it is safe to leave it at the front door, they will leave a notice indicating where the gift can be picked up by the gift recipient (e.g. at the post office or a Drop Box). If the package is not picked up in the following 10 days, if will be returned to Bro Crates. Redelivery may be attempted . A re-delivery charge may be required at an additional charge (typically $15-$40).